How do I make a purchase?
Every major credit card is accepted here. Every transaction is handled using a secure checkout procedure.
What is the mentioned price in terms of currency?
All costs are displayed in USD.
To whom do we ship?
We deliver everywhere. Unfortunately, we do not currently ship to Russia.
When will I be able to track the shipping of my order?
You will receive an email confirmation with the tracking number once your product has been sent.
How long does it take to deliver my order?
Canada/the United States - 2–7 business days
Worldwide Shipping - 3 to 5 business days
Do I have to cover shipping costs?
We provide free international shipping.
Do you provide express shipping?
To all locations, we do indeed offer express courier delivery!
Do I need to pay taxes and charges on my imports?
Customers are accountable for paying all import taxes and charges (if applicable).
How can I trace my purchase?
Once your order has been prepared and dispatched, you will instantly receive an email notification with the tracking number.
What should I do if my order is incorrect?
Ordinarily, orders are handled the following business day. Please email us at email@example.com with your order number in the subject line if you need to amend or cancel your order, and we will do our best to comply.
What if my package hasn't arrived?
Verify all locked exterior mailboxes
To find out if your local post office has it held for you, get in touch with them (always provide your tracking number to them)
Contact us at firstname.lastname@example.org with your order number in the subject line if you are still unable to find your package.
What do I do if I receive the wrong item?
As mistakes can happen occasionally, if you have gotten the incorrect item, we will help you as soon as we can. Please send us an email at email@example.com with the subject line "Order Number."
How do you handle returns?
Items can be returned or exchanged with no hassles within 30 days of delivery. Your item must be brand-new and in the same condition as you received it in order to be eligible for a return. Additionally, it must be in its original packing. To start the process, send an email to firstname.lastname@example.org with your order number in the subject line.
Refunds (if applicable) (if applicable)
We will send you an email to let you know that we have received your returned item after it has been received and examined. The acceptance or denial of your refund will also be communicated to you by us.
Within a predetermined number of days of receiving your approval, your refund will be processed and a credit will automatically be credited to your credit card or original mode of payment. The majority of the time, refunds are processed within 3-5 business days.